Rooming List Audit

The process of checking a hotel's returned copy of a rooming list against the organization's own records to catch discrepancies before they become billing errors. Each row is matched to a reservation by confirmation number first — so one booking is never mistaken for two different guests — and every difference is grouped into a category: a name mismatch, a date or room-type mismatch, a guest missing from the hotel's list, or an extra on the hotel's list. Accepted corrections become a changes-only email back to the hotel that lists only what needs fixing, each with its confirmation number. Nothing changes on the reservations until each correction is accepted.