No-show

What is a no-show in hotel room block management?

A guest who holds a confirmed reservation in the room block but never checks in and never cancels. No-shows matter because most group reservations carry a first-night guarantee: when a guest fails to arrive, the hotel charges one night's room and tax, and whether that lands on the guest's card or the group's master account depends on how the reservation was set up. No-shows also distort pickup — depending on the contract, a no-show room may still count as picked up for attrition or may be released. For a coordinator, no-shows are a reconciliation item: comparing the rooming list against actual arrivals surfaces who did not show, so the resulting charges can be verified rather than paid blind.

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Stop tracking no-show by hand

Blocks extracts no-show from your contracts, tracks it alongside every deadline and room night, and proposes the next step for you to review — so the busy work is handled, and nothing changes until you confirm.