Master Account
What is a master account in hotel group billing?
The central hotel bill for a group, where the charges the organizer agrees to cover are consolidated instead of billed to individual guests. What posts to the master account is defined in the contract and on the rooming list: a common setup routes room and tax to the master while incidentals go to each guest's own card, or routes everything for VIP rooms to the master. The master account is where deposits are credited, where attrition and F&B shortfalls are charged, and what post-event reconciliation ultimately audits. Getting billing instructions right per guest is what keeps it accurate. A clean master account at checkout, matched line by line against the contract and the rooming list, is the goal of the entire billing workflow.
Appears in these guides
- How to Read a Hotel Room Block Contract
A clause-by-clause guide to hotel room block contract terms: attrition, cutoff dates, cancellation, comp ratio, rate protection, and walk clauses.
Stop tracking master account by hand
Blocks extracts master account from your contracts, tracks it alongside every deadline and room night, and proposes the next step for you to review — so the busy work is handled, and nothing changes until you confirm.